38000 BTU 2 Zone 20 SEER2 Mini Split AC, Heat Pump 12K + 12K

Overview:

• Provides whole-home comfort with room-by-room temperature control for two zones.
• Ideal for homeowners seeking energy-efficient heating and cooling solutions.
• Features smart integration, multiple operating modes, and low-noise operation for peaceful environments.
• Note: Professional licensed HVAC technician installation is recommended.

Highlights:

• Powerful whole-home cooling and heating for 2 zones.
• 20 SEER2 and inverter technology ensure high energy efficiency.
• Outdoor unit with chassis heating for reliable cold-weather operation.
• Choose from 7 operating modes and 8 fan speeds.
• Easily control from your phone, remote, or voice commands.
• 24-hour timer for easy daily use and smart energy saving.
• Low noise operation ensures a peaceful environment.
• Self-clean function supports fresher airflow over time.
• Removable and washable filters for simple cleaning.
• Child lock prevents accidental setting changes.
• 4D auto swing offers more even air distribution.

Features:

• Multi-zone comfort and gentle airflow with room-by-room temperature control for larger homes.
• 4D swing spreads air more evenly, while the golf ball dimples design offers a gentle breeze and prevents direct blowing.
• Higher energy savings with a 20 SEER2 rating and advanced inverter technology to reduce energy waste while keeping set temperatures stable.
• Extreme weather ready with chassis electrical heating, supporting reliable operation in harsh conditions, cooling even at 55°C and heating even at -25°C.
• Smart control and modes with Wi-Fi enabled operation, compatible with Alexa and Google Assistant, plus a remote control for quick access.
• 7 modes (auto, cool, heat, dry, fan, ECO, sleep), 8 fan speeds (auto, mute, low, low-mid, mid, mid-high, high, turbo), 24-hour timer, and child lock extend comfort to daily use.
• Low noise and easy maintenance with operation as quiet as 28 dB, self-clean function, and washable filters.
• Note: Professional licensed HVAC technician installation is recommended.

Weight & Dimensions:

• Indoor Unit Dimensions (9K): 31.93 inches x 7.48 inches x 12.05 inches (L x W x H) / 81.10 cm x 19.00 cm x 30.61 cm (L x W x H).
• Indoor Unit Dimensions (12K): 31.93 inches x 7.48 inches x 12.05 inches (L x W x H) / 81.10 cm x 19.00 cm x 30.61 cm (L x W x H).
• Indoor Unit Dimensions (18K): 35.83 inches x 7.68 inches x 12.01 inches (L x W x H) / 91.01 cm x 19.51 cm x 30.51 cm (L x W x H).
• Indoor Unit Dimensions (24K): 39.57 inches x 8.66 inches x 12.64 inches (L x W x H) / 100.51 cm x 22.00 cm x 32.11 cm (L x W x H).
• Outdoor Unit Dimensions (20K): 33.54 inches x 13.74 inches x 23.7 inches (L x W x H) / 85.19 cm x 34.90 cm x 60.20 cm (L x W x H).
• Outdoor Unit Dimensions (28K): 35.94 inches x 14.76 inches x 26.34 inches (L x W x H) / 91.29 cm x 37.49 cm x 66.90 cm (L x W x H).
• Outdoor Unit Dimensions (38K): 42.64 inches x 19.45 inches x 33.78 inches (L x W x H) / 108.31 cm x 49.40 cm x 85.80 cm (L x W x H).
• Diameter of Liquid Pipe: 1/4 inch / 0.64 cm.
• Diameter of Gas Pipe (9K): 3/8 inch / 0.95 cm.
• Diameter of Gas Pipe (12K): 3/8 inch / 0.95 cm.
• Diameter of Gas Pipe (18K): 3/8 inch / 0.95 cm.
• Diameter of Gas Pipe (24K): 1/2 inch / 1.27 cm.
• Net Weight of 38K (Outdoor Unit): 148.8 lbs / 67.5 kg.
• Net Weight of 9K (Indoor Unit): 19.8 lbs / 9.0 kg.
• Net Weight of 12K (Indoor Unit): 19.8 lbs / 9.0 kg.
• Net Weight of 18K (Indoor Unit): 20.9 lbs / 9.5 kg.
• Net Weight of 24K (Indoor Unit): 27.6 lbs / 12.5 kg.

Specifications:

• Color: White.
• Material: Cold-rolled Steel Sheet, Copper, Aluminum.
• Multi Zone Combination: 2.
• Voltage: 208/230V.
• Frequency: 60Hz.
• Temperature Setting Range: 16°C to 31°C.
• Refrigerant: R32.
• Indoor Unit Noise Level: 28 dB.
• Max Remote Control Distance: 39.5 ft / 12.0 m.
• Coverage Area (9K): 450 Sq.Ft / 41.8 Sq.M.
• Coverage Area (12K): 750 Sq.Ft / 69.7 Sq.M.
• Coverage Area (18K): 1250 Sq.Ft / 116.1 Sq.M.
• Coverage Area (24K): 1500 Sq.Ft / 139.4 Sq.M.
• Dehumidification Capacity (9K): 66 Pints/Day / 31.2 Liters/Day.
• Dehumidification Capacity (12K): 81.2 Pints/Day / 38.4 Liters/Day.
• Dehumidification Capacity (18K): 111.6 Pints/Day / 52.8 Liters/Day.
• Dehumidification Capacity (24K): 131.9 Pints/Day / 62.4 Liters/Day.
• Maximum Air Flow Volume (9K): 335 CFM / 9.5 CMM.
• Maximum Air Flow Volume (12K): 342 CFM / 9.7 CMM.
• Maximum Air Flow Volume (18K): 617 CFM / 17.5 CMM.
• Maximum Air Flow Volume (24K): 847 CFM / 24.0 CMM.
• SEER2 (20K): 23.
• SEER2 (28K): 20.
• SEER2 (38K): 20.
• HSPF2 (20K): 9.5.
• HSPF2 (28K): 9.5.
• HSPF2 (38K): 9.5.

Package Includes:

• 1 x Outdoor Unit.
• 2 x Indoor Unit.
• 2 x Copper Connection Pipe - Gas Pipe.
• 2 x Copper Connection Pipe - Liquid Pipe.
• 2 x Communication Wire.
• 2 x Drain Hose.
• 2 x Remote Control & Holder.
• 2 x Wall Sleeve.
• 4 x Wall Cap.
• 4 x Tape.
• 4 x Putty.
• 2 x Screw Kit.
• 4 x Mounting Foot Pad.
• 4 x User Guide.

• Free standard shipping.
• Ships to most Canadian addresses, excluding YT, NT, and NU.
• Cut-off Time: 10:00 am Eastern Standard Time.
• Order Processing Time (prior to your order shipping): 1-2 business days (Monday - Friday).
• Delivery Time: 4-8 business days - depending on your location (Monday-Friday).
• Delivery times are estimates and not guaranteed.
• Most items ship from Canada. Some items may ship from the U.S., if the item is not available at the Canadian location.
• For larger orders, items may arrive in separate boxes and may not be part of the same shipment; delivery times may vary.

See Shipping for more information

• Products can be returned within thirty (30) days from the date of delivery.
• Return shipping is Free if the product is defective or damaged.
• For all other reasons, the customer will be required to pay the shipping fees

Please see Return & Refund Policy for more information.